Skip to main content


Blackboard Help

Student Help Desk Hours:
Monday - Thursday, 8:00AM - 8:00PM
Friday, 8:00AM - 7:00PM
239-938-7701 or 844-938-7701


Student Support FAQ:
Q1. I don't know, or I forgot my password. How do I get it?
A1. Please visit our password reset tool at You can change a password, or reset your password if you have forgotten it by answering security questions.

Q2. I do not see all of my courses in Blackboard. Why?
A2. Keep in mind that from the time you register for a course, it could take an hour or more before the enrollment is added to Blackboard. Additionally, the instructor of your course needs to have made the course available for you to see it. Some instructors may wait until right before the course's start date to make the course available.

Q3. What is my email address? Is the password the same?

A3. Your Hodges student email is hosted by Microsoft (Office 365). It can be accessed by going to
The username for your email account is your full email address -- e.g.

The password for your email account is the same as your MyHUgo password. When you change it in MyHUgo, the password syncs to your email account.

Submit an IT ticket

Using Blackboard

Blackboard Learn for Students - YouTube Playlist

Students, learn how to use the tools in your Blackboard courses. These 24 short, on-demand video tutorials are designed for you, explaining how to be successful in your online learning environment.